CRMdesk is a web-based help desk software that allows customer support automation through Internet; you will be able to respond to your customer's requests more effectively and will have better success in attracting new customers.
The system is deployed as a cost-effective hosted solution, so it won't require big investments.
You will never have a headache with all the technical problems like security, reliability and maintenance again.
| Customers | | CRMdesk News | Naxos Global Dist Ltd 
| Minor Update: Version 2.37 Released May 22, 2007 New features available in this version include: - Ability to see a "tag cloud" of knowledge base queries;
- Ability to quickly access questions by question ID.
| | > More Customers | > More CRMdesk News |
Success in today's market depends upon how quickly and effectively you respond to customer inquiries so you can unlock the full potential of your customer relationships.
- More satisfied clients;
- New and existing customers relations are under better control;
- Improve customer support while controlling costs;
- Optimize agent productivity and availability;
- Customer support staff is more productive;
- Keeping track of customer correspondence;
- Creating Knowledge Base for typical customer support questions;
- Creating a single integrated source for all customer support inquiries;
- Ability to analyze information more effectively.
| | | Testimonials |
"CRMdesk serves us very well and I am glad to see that you are always looking for ways to improve it - keep up the good work!" Alan Greenfield Technical Support Engineer Vine Micros Ltd. | | > More Testimonials |
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