CRMdesk is a highly efficient cutting edge technology solution that will dramatically improve quality and reduce costs of Internet-based customer support. It combines powerful features with an elegant user interface, allowing seamless integration with your website. CRMdesk consists of two Web-based applications.
Customer Desk is a web-based customer interface that allows customers to submit and update their questions and requests, search a knowledgebase and post new ideas.
Support Desk is an intuitive web-based interface that allows customer support staff to handle customers' questions and requests, create a knowledgebase and track customer posts and ideas.