News History

Definition

After a newsletter has been sent to customers, it remains in the News History database and can be edited and send again later.

Usage

News History is used to avoid repeating or contradictive messages and thus supports the consistency of your newsletters. It is also useful when customers refer to newsletters in their questions.

Path

Customers tab – News History

Procedure

To edit and resend a newsletter, click its subject in the News History list. The following procedure is similar to that of sending a new message.

Next: Reporting